UX Design Myths That Might Be Hurting Your Shopify Store

Why do your customers get frustrated while checking out…
This is how to fix It!
On clicking “Checkout Button”
There comes a frustrating form.
Suddenly, you’re stuck because there are too many fields to fill.
It gets worse on mobile phones….
Because of
⤷ Tiny field sizes & sometimes auto-zoomed-in
⤷ Accidental wrong button hits
It’s frustrating, right?
Now imagine what your customers feel.
So, let’s fix this.
Keep forms simple.
⤷ Only ask for what’s necessary.
Nobody wants to write a novel just to buy socks.

Enable autofill & auto-complete.

⤷ Show big input fields of a 45px min-height.

Error messages?

⤷ Be kind and clear.

⤷ Tell them what needs to get corrected

Offer guest checkout.

⤷ Let users buy now, register later.

Save their info for next time.

⤷ Pre-fill details and make repeat shopping a breeze.
And don’t forget testing.

⤷ A/B test the flow.

⤷ Find what frustrates users and fix it. (hotjar recordings)

Because happy users?
They don’t just complete purchases.
They keep coming back.