Hear from your customers about the Shopify Experience in the store
Don’t always go for product reviews only
Let customers speak about their shopping experience.
Customer’s experience is worth more than anything!
Therefore, ask them about
⤷ Ease of Navigation
Ask them questions like
⤷ How smoothly did they navigate your store?
⤷ How did they interact with the checkout process?
⤷ How did they find your store’s overall experience?
Don’t just stop here, Ask
⤷ Satisfaction level on shipping speed, order accuracy, and the packaging.
Why?
This makes customers feel heard and valued
Moreover, you got insights into improvement areas
To get immediate feedback use
- Live Chat App
- Short exit-intent surveys
Try this & see wonders:)